Yotpo Reviews and SMSBump Magento 2 Extension by Yotpo

Frequently Asked Questions:

1. What are the key features of the Yotpo Reviews and SMSBump Magento 2 Extension?
The key features include end-to-end eCommerce marketing, customer reviews, visual marketing, SMS, loyalty, referrals, subscriptions, social proof, customer feedback, SMS campaigns, review conversions with SMS Review Requests, customer content collection and display, access to reviews data, insights into consumer behavior, ratings, photos, Q&A, increased conversion, official partnership with Google, content sharing on Facebook & Instagram, analytics, brand community building, SMS and email list growth, abandoned cart recovery, revenue-driving texts, real-time shopper engagement, advanced analytics and reports, top-converting subscriber collection tools, hyper-targeted segments, predefined automated flows, zero-party data collection, advanced performance analytics and reports, and global compliance expertise.

2. How much does the Yotpo Reviews and SMSBump Magento 2 Extension cost?
The Yotpo Reviews and SMSBump Magento 2 Extension is free.

3. What are the benefits of using the Yotpo Reviews and SMSBump Magento 2 Extension?
Benefits include advanced solutions for customer reviews, visual marketing, SMS, loyalty, referrals, subscriptions, personalized shopping experiences, increased trust and sales through social proof, better business decisions based on customer feedback, customer engagement with SMS campaigns and flows, increased brand discovery and traffic through partnerships with Google and Meta, seamless integration with Magento stores, increased conversion by showcasing customer content on site, brand community building using customer content, SMS and email list growth, abandoned cart recovery, sales boost through revenue-driving texts, real-time shopper engagement, advanced analytics and reports, top-converting subscriber collection tools, hyper-targeted segments, predefined automated flows, zero-party data collection, and global compliance expertise.

4. How does the Yotpo Reviews and SMSBump Magento 2 Extension help in the buyer's journey?
The extension provides touch points throughout the buyer's journey using predefined automated flows. It helps to engage shoppers in real-time, recover abandoned carts, send revenue-driving texts, and maximize the impact of each customer interaction with advanced analytics and reports.

5. How does the Yotpo Reviews and SMSBump Magento 2 Extension help with customer reviews?
The extension allows businesses to collect reviews, ratings, photos, and Q&A from customers. It also allows for maximized review conversions with SMS Review Requests. Additionally, businesses can increase conversion by showcasing customer content on site.

6. What are the social media marketing features of the Yotpo Reviews and SMSBump Magento 2 Extension?
The extension allows businesses to leverage their official partnership with Google and share their best customer content on Facebook & Instagram. They can also share reviews to Facebook and Twitter to drive traffic.

7. How can the Yotpo Reviews and SMSBump Magento 2 Extension help with customer engagement?
The extension allows businesses to engage customers with SMS campaigns and flows. They can also engage with shoppers in real-time and collect zero-party data with two-way conversations.

8. What are the analytics features of the Yotpo Reviews and SMSBump Magento 2 Extension?
The extension allows businesses to make better decisions using analytics and customer feedback. It offers advanced performance analytics and reports for visibility into critical SMS metrics.

9. What are the compliance features of the Yotpo Reviews and SMSBump Magento 2 Extension?
The extension offers global compliance expertise.

10. What are the categories of the Yotpo Reviews and SMSBump Magento 2 Extension?
The extension falls under various categories including Customer Reviews, Visual Marketing, SMS Marketing, Loyalty Program, Referral Program, Subscription, User Feedback, Social Media Marketing, Business Decision Making, Customer Advocacy, Customer Lifetime Value, Conversion Boosting, Brand Discovery, Website Traffic Increase, Shopper Engagement, eCommerce Analytics, Customer Engagement, Customer Segmentation, Customer Interaction, Abandoned Cart Recovery, SMS Review Requests, Performance Analytics, and Compliance Expertise Extensions.